Help – DawnFreedom

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Product Care

To ensure the longevity of your products, we recommend following the care instructions on the label. For any additional questions, please contact our customer service team.

Order Status

You can check your order status anytime by logging into your account on our website. You will also receive email updates throughout the shipping process.

Contact Us

For any additional questions or concerns, please contact our customer service team. We are available 24/7 to assist you with any issues or inquiries you may have.

FAQ

What is your shipping policy?

We offer free standard shipping on all orders within the United States. Shipping times may vary depending on your location, but you can expect your order to arrive within 5-7 business days.

What is your return policy?

We accept returns within 30 days of delivery for a full refund or exchange. The product must be in its original condition with all tags and labels attached. Please contact our customer service team to initiate a return.

Do you offer international shipping?

Yes, we offer international shipping to select countries for an additional fee. Shipping times and fees may vary depending on the destination. Please check our shipping page for more information.

What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. Your payment information is always secure with our state-of-the-art encryption technology.

How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.

DawnFreedom